 |
| |
| Can I pay with PayPal? |
 |
| Yes. Simply go through the sign up process and select PayPal for your payment type. |
|
 |
| |
| Can I access my account 24 hours per day? |
|
| Yes. You can login to your hosting and/or billing control panels. |
|
|
| |
| Does ZipHosters.com offer 24-hour tech support? |
|
| Yes. Technicians monitor our trouble ticket system 24 hours a day, 7 days a week. Simply open a trouble ticket when you need assistance. |
|
|
| |
| What usage limitations are placed on hosting? |
|
| In order to maintain a quality experience for all of our customers, we have enacted a Usage Policy. When a website uses 15% or more of our server resources, it is considered to be using excessive amounts of resources. Excessive resources can cause problems with site delivery, script execution, email delivery and FTP, among other things. ZipHosters.com reserves the right to suspend any account that is considered to be endangering the functionality of our servers. |
|
|
| |
| What kind of technical support is included with ZipHosters.com hosting plans? |
|
| Any questions related to your hosting account are answered at no charge. 24-hour Trouble Ticket support is available to our customers. Support for software or services provided by third parties (Application Vault installations/custom installs) are NOT provided by ZipHosters.com. We also provide an in-depth variety of Flash Tutorials for beginners and experts alike. |
|
|
| |
| How do I move my Web site to ZipHosters.com? |
|
1. Signup your new account with ZipHosters.com.
2. ZipHosters.com sets up your new hosting package and emails you your login and FTP information.
3. Contact your domain registrar to help ensure the transfer of your domain happens from your current Web Host to ZipHosters.com.
4. Use your choice of a FTP program (File transfer program) like WS_FTP, Fetch, Dreamweaver or FrontPage to upload your website from your current hosting company to your newly established account with ZipHosters.com. NOTE: you will need your account information from step two.
|
|
|
| |
| I've just registered a domain through ZipHosters.com, how long does it take to work? |
|
| Your domain will be activated within 24-48 hours of the order. If it is a domain transfer, it can take up to 7 days and will activate 24-48 hours after the DNS change is completed by your registrar. |
|
|
| |
| How do I sign up? |
|
| That's easy! Just click here. |
| |
